FAQ – Keep Clean

You ask, we answer

Frequently Asked Questions (FAQ)

What cleaning services do you offer?

We offer a wide range of cleaning services, including:

Power Washing: Commercial and residential buildings
Commercial cleaning: Offices, stores, clinics, and general commercial spaces
Post-construction cleaning: Removal of debris, dust, and deep cleaning after renovations and construction
Carpet and upholstery cleaning: Cleaning and sanitizing carpets, sofas, and other upholstery
Window cleaning: Internal and external cleaning of windows in buildings and residences
Student accommodation cleaning

How can I request a quote?

You can request a quote in two ways:

Online: Fill out the quote request form on our website.
By phone: Call our customer service for an initial estimate, and if necessary, we will schedule a visit.

What factors influence the cleaning price?

The price may vary based on several factors:

Size of the property or area to be cleaned (larger areas require more time and resources)
Type of service (basic cleaning, deep cleaning, post-construction, etc.)
Frequency of the service (one-time cleaning or regular services)
Materials used (e.g., special products for surfaces or carpets)
Location (travel to the location may affect the cost)

How can I schedule a cleaning?

You can schedule a cleaning service:

By phone or WhatsApp: Speak with our customer service team to confirm the date and time.
By email: Send a message detailing your needs, and we will schedule the cleaning for you. You can reach us at contact@keepcleanireland.ie.

What are the available hours for cleaning services?

Our working hours are Monday to Friday, from 8:30 am to 5:30 pm. We also offer services on weekends, subject to availability. Contact us to schedule a time that fits your routine.

Is the cleaning team trained and qualified?

Yes! All our staff undergoes rigorous training to ensure they know how to use products correctly and follow safety practices. Additionally, our teams are made up of experienced, trustworthy professionals with expertise in specific cleaning techniques.

Do you provide cleaning products and equipment?

Yes, our company provides all the necessary products and equipment to perform the cleaning service. We use quality products and, whenever possible, eco-friendly and non-harmful to health.

Can I provide my own cleaning products?

Yes, if you prefer, you can provide your own products and equipment. However, to ensure the quality and efficiency of the service, we recommend using our products, which are specialized for different types of surfaces and situations.

Is there a guarantee for the services provided?

Yes! If the service does not meet expectations, we offer a re-cleaning guarantee at no additional cost. Just contact us within 24 hours after the service and we will resolve any issues.

How can I cancel or reschedule a cleaning service?

You can cancel or reschedule a service up to 24 hours before the scheduled date at no extra cost. Cancellations after this period may incur a cancellation fee. Please contact us by email or WhatsApp to make the changes.

What payment methods do you accept?

We accept payments via:

Credit and debit card
Bank transfer

Do you clean commercial properties?

Yes, we clean offices, stores, clinics, medical offices, and other commercial establishments. We offer customized services to ensure the environment is always clean and organized for your employees and customers.